[Remote] Senior Forward Deployed Engineer

Job Description

Note: The job is a remote job and is open to candidates in USA. Vi is the market-leading Enterprise-AI platform for health, serving the world’s largest health organizations. They are seeking a Senior Forward Deployed Engineer to lead the deployment of AI agents within client environments, working closely with enterprise customers to identify and implement use cases that deliver ROI while expanding automation opportunities.

Responsibilities
• Serve as the primary technical partner to 2–5 strategic enterprise customers, translating business objectives into operational AI use cases
• Lead deployment of Vi’s intelligent agent platform across initial customer workflows (e.g., patient communications, market research, clinical operations)
• Integrate Vi’s AI systems with customer data and tech environments; collaborate with internal product and engineering teams to tailor solutions
• Understand and lightly contribute to code where needed (Javascript, Python, APIs, data integration pipelines)
• Ensure technical feasibility, scalability, and security of deployments in healthcare environments
• Partner with the Operate and Product teams to evolve the shared agentic capabilities of Vi’s platform
• Identify additional high-ROI opportunities post-deployment, leading expansion and upsell efforts in collaboration with Account Management and Growth teams
• Quantify business impact and create case studies to demonstrate measurable value and drive renewals and expansions
• Act as a trusted advisor to customer technical and business leaders
• Define the AI Deployment function’s charter, metrics, and best practices
• Hire and mentor a small, high-impact team of AI Deployment Engineers as the model scales
• Partner cross-functionally with Sales, Product, Engineering, and Customer Operations to ensure frictionless delivery and rapid iteration

Skills
• 7+ years of experience in a technical, customer-facing role (e.g., solutions engineering, AI/ML deployment, data platform integration, or forward-deployed engineering)
• Strong understanding of AI/ML systems, APIs, data architecture, and healthcare enterprise environments
• Hands-on familiarity with coding or scripting (Javascript, Python, SQL, or similar) and modern cloud/data stack integrations
• Familiarity with the top three cloud providers (AWS, GCP, Azure)
• Exceptional ability to translate technical concepts into business outcomes — both in customer conversations and in executive settings
• Experience identifying and driving commercial growth within existing accounts
• Comfort operating in ambiguous, high-growth startup environments and building 0→1 functions
• Experience at companies like Palantir, Databricks, Scale AI, or in healthcare technology/enterprise data environments

Company Overview
• The enterprise AI platform powering health Vi has already helped 190M+ people live healthier lives, generated $2B+ in enterprise ROI, and accelerated development of 50+ world-changing drugs. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://vi.co/.

Company H1B Sponsorship
• Vi has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.