Hiring For Customer Support Associate /Hybrid WFH/WFO/ In Airoli

Job Description

Key Responsibilities:
• Assist customers via chat or call regarding orders, deliveries, returns, and general inquiries.
• Maintain professionalism and empathy during interactions.
• Accurately log and update issue details in internal systems.
• Adhere to performance metrics such as response time, quality, and customer satisfaction.

Eligibility Criteria:
• Freshers and experienced candidates both can apply.
• Excellent communication skills.
• Basic computer knowledge and typing proficiency.

Travel Allowance:
• One-way: ₹1,750
• Two-way: ₹3,500

Work Model:
• Hybrid: Work From Home + Work From Office (as per company policy)

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