Field Services Engineer

Job Description

Service Engineer (Commissioning & Field Support)

Location: Bastrop, TX (On-Site)

Company: LS ELECTRIC AMERICA (LS ELECTRIC)

LS ELECTRIC AMERICA is a global manufacturer of electrical power and automation equipment. We are expanding our presence in North America and seeking a Service Engineer to join our technical field support and commissioning team.

Position Overview

The Service Engineer will perform commissioning, inspection, maintenance, and troubleshooting of LV/MV switchgear, transformers, and protection systems, ensuring successful system operation and high customer satisfaction.

Key Responsibilities
• Perform inspection, testing, calibration, adjustments, component replacement, and warranty service.
• Read and interpret electrical drawings and technical documents.
• Troubleshoot and resolve electrical and control system issues.
• Conduct system start-up and commissioning at customer sites.
• Provide customer support and training on system operation.
• Maintain detailed service records and reports.
• Collaborate with internal teams to ensure accurate and timely service delivery.
• Build and maintain strong customer relationships.
• Travel for service assignments, training, and project support.

Qualifications
• Vocational training, military experience, or equivalent practical electrical theory background required.
• Bachelor’s in Electrical/Mechanical Engineering preferred.
• Experience with any of the following preferred:
• LV/MV switchgear
• Power transformers
• Relay protection systems
• Strong diagnostic and problem-solving skills.
• Excellent communication and customer-facing professionalism.
• Willingness to travel domestically and internationally.
• Bilingual preferred.

Benefits
• Competitive salary (based on experience)
• Health, dental, and vision insurance
• 401(k) with company match
• Life, short-term, and long-term disability insurance
• Paid vacation + Work-life balance culture