Experienced HCL Domino Developer & Support Specialist (Remote)

Filled
February 21, 2026
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Job Description

Role: Freelance / Contract
Work Type: Remote
Experience Level: Senior

Job Overview

We are looking for an experienced HCL Domino Developer & Support Specialist to provide ongoing technical support and development for a Domino environment. This role focuses on troubleshooting customer issues, maintaining Domino applications, and implementing enhancements and fixes.

The ideal candidate is a self-driven professional who is comfortable working in a ticket-based support environment and has strong hands-on experience with Domino technologies.

Key Responsibilities

Support & Ticket Management

  • Provide Level 2 / Level 3 support for customer issues related to the HCL Domino platform
  • Troubleshoot and resolve issues involving:
    • Domino server operations
    • Mail and messaging systems
    • Notes/Domino applications and workflows
    • Replication and connectivity problems
    • Performance issues
  • Respond to support tickets within defined SLAs
  • Document troubleshooting steps and solutions clearly
  • Escalate critical issues and collaborate with internal teams when necessary

Development & Maintenance

  • Develop and maintain Domino applications using:
    • LotusScript
    • Formula Language
    • Java / Java agents (when applicable)
  • Perform bug fixes, improvements, and application optimizations
  • Support Domino platform upgrades and version updates
  • Assist with database architecture including forms, views, agents, and security settings

Administration & Monitoring

  • Support Domino server configuration and monitoring
  • Manage user access, ACLs, and security roles
  • Assist with backup, restore, and disaster recovery procedures
  • Identify recurring issues and recommend preventive improvements
  • Monitor system health and reliability

Documentation & Communication

  • Maintain technical documentation for fixes, configurations, and known issues
  • Provide clear status updates and resolution summaries
  • Communicate professionally with customers and internal stakeholders

Required Skills & Experience

  • Proven experience working with HCL Domino / IBM Lotus Notes
  • Strong knowledge of Domino server architecture and administration
  • Hands-on experience with Domino application development
  • Proficiency with:
    • LotusScript
    • Domino Designer
    • Formula language
  • Experience in ticket-based technical support environments
  • Strong troubleshooting and root-cause analysis skills
  • Knowledge of Domino security, replication, and performance tuning
  • Ability to manage multiple issues independently
  • Strong English communication skills (written and verbal)

Ideal Candidate

  • Experienced Domino developer who enjoys both support and development work
  • Comfortable working remotely and managing priorities independently
  • Detail-oriented with strong documentation habits
  • Proactive in identifying long-term technical improvements