Job Description
Experience: 6–8 Years
Competencies: IT Infrastructure Services • Application Management Services (AMS) • Database • MS SQL Server
We are seeking a skilled Data Center Engineer to support on-site operations and infrastructure maintenance within a mission-critical environment. The ideal candidate will have hands-on experience with hardware installation, troubleshooting, and data center operations, along with strong knowledge of IT service management processes.
Key Responsibilities
- Provide on-site “Hands and Feet” support services requiring physical presence at customer locations.
- Install, configure, and troubleshoot network equipment, servers, and security devices.
- Perform rack and stack operations, equipment labeling, and cable management activities.
- Connect, test, and organize network and fiber optic cabling to ensure proper connectivity.
- Replace faulty components such as hard drives, power supplies, and network interface cards.
- Conduct basic troubleshooting including power cycling, checking physical connections, and verifying device status indicators.
- Install, remove, and upgrade infrastructure equipment including servers, switches, routers, and security devices.
- Maintain accurate inventory records, track serial numbers, and manage spare parts.
- Perform on-site diagnostics to verify power, cooling, and network connectivity.
- Support asset management and documentation processes.
Essential Skills
- Strong experience with MS SQL Server environments.
- Hands-on expertise in data center hardware and networking equipment.
- Knowledge of infrastructure support and incident management processes.
- Ability to troubleshoot hardware and connectivity issues efficiently.
- Experience working in customer-facing or managed services environments.
Desirable Skills
- Strong understanding of ITIL processes and service management frameworks.
- ITIL certification preferred.
- Knowledge of data center technologies and infrastructure operations.
- Awareness of security risks and compliance requirements.
- Excellent communication and coordination skills.
Preferred Profile
- 6–8 years of experience in data center operations or IT infrastructure support.
- Strong problem-solving ability with a proactive and detail-oriented approach.
- Ability to work independently in a fast-paced operational environment.
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