Customer Support Executive (Calls) (UK/US Accent compulsory)

Job Description

Job Description:

UK/ US accent and Fluency in Spoken and written English compulsory

KINDLY DO NOT APPLY IF YOU DON”T HAVE AN ACCENT

Experience working in an International BPO/MNC is compulsory.

We are hiring a Customer Support Executive with excellent communication skills and a UK/ US accent to handle customer calls for our company based in UK.

The role involves managing outbound calls and chat.

Pay: ₹25,000.00 – ₹50,000.00 per month

Timings: You will be working UK shift times from 10 AM to 6:30 PM UK Time.

Start at approximately 3:30 pm and finish at 12:00am (India Time).

(Apply only if you are comfortable with the shift timings.)

Work Schedule: Monday to Friday plus half days on every alternate Saturday.

Responsibilities:
• Handle customer queries and concerns over calls and Chat support
• Provide accurate information and maintain a professional tone
• Record details of calls and update customer information
• Ensure a high level of customer satisfaction

Requirements:
• Female candidate preferred
• Excellent verbal communication skills with a UK/US accent
• Prior BPO UK/US calling experience preferred
• Strong customer handling and problem-solving skills
• Computer proficiency is a must

Job Type: Full-time

Job Types: Full-time, Permanent

Pay: ₹25,000.00 – ₹50,000.00 per month

Benefits:
• Work from home

Application Question(s):
• How many years of experience do you have in International BPO/MNC (Calling)?
• What is your Current/last salary per month?
• What is your salary expectation per month?
• If selected, are you willing to undergo Background check, provide ID documents, give references from your previous job and provide Police clearance certificate?

Work Location: Remote