Job Description
DescriptionAmazon
where builders can build
We
re looking for a smart
customer
obsessed innovator and owner to join our Operations TeamPurview of a Operations ManagerManager
I
Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience
business continuity
The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form
She
he should be able to come up with process improvements drive them through completion
Key job responsibilitiesResponsibilities include
but are not limited to Managing a shift
constantly identifying opportunities to improve team performance and owning associated change management
Developing and
or referring to performance metrics to drive team performance and business results
Identifying the business impact of trends and making data backed decisions
Communicating with external customers
Carriers
Vendors
Suppliers
and internal customers
Finance
Ops Excellence
Fulfillment Centers
Escalating problems or variances in the information and data to the relevant owners and following through on resolutions
Ability to pull data from numerous databases
using Excel
Access
SQL and
or other data management systems
and to perform ad hoc reporting and analysis
as needed
is a plus
Basic Qualifications 1
years of employee and performance management experience Bachelors degree or equivalent
or 2
years of Amazon
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FTE
experience Work a flexible schedule
shift
work area
including weekends
nights
and
or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shiftsPreferred Qualifications 1
years of performance metrics
process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process
including support for the interview or onboarding process
please visit https
amazon
jobs
content
en
how
we
hire
accommodations for more information
If the country
region you
re applying in isn
t listed
please contact your Recruiting Partner
Company
ATSPL
Kerala
G66Job ID
A2950239