Job Description
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Compensation Minimum:$23.88 / hour
Compensation Maximum:$37.03 / hour
Compensation may vary based on the job level and your geographic work location.
Primary Accountabilities
Legal Office Support (65%)
• Receives and responds to all types of inquiries and relays messages.
• Composes letters independently or at the direction of an attorney or paralegal.
• Manages attorneys’ calendars, including court and other file-related appearances, appointments, internal and external meetings. Schedules and coordinates tasks for attorneys, paralegals and themselves for future file-related activities and monitors the progress of those activities.
• Performs electronic mail handling and distribution functions. Screens and responds to incoming mail to relay and clarify information, coordinate attorney and paralegal activities, and otherwise facilitate file handling.
• Generates correspondence, legal pleadings and arbitration documents, legal briefs, affidavits, discovery documents, form letters, rough drafts, special project letters and agendas.
• Works with attorneys and paralegals to ensure delivery of documents, evidentiary exhibits, and other items to courts, opposing counsel, experts and others
• Contacts and schedules opposing counsel, witnesses, experts, court reporters, clients, and others necessary for the coordination of investigation, discovery, depositions, meetings, independent medical examinations and trials.
• Completes documents such as subpoenas and authorizations, composes appropriate correspondence for transmission of documents, confirms scheduled matters, tracks and ensures compliance with discovery demands and other requests for information.
Technical Activities (20%)
• Maintains case management system entries for all required fields.
• Creates templates to be used in case management system.
• Performs administrative duties for case management system. Serves as liaison to I/S regarding computer related issues and advises users of any updates concerning the case management system.
• Organizes file materials into appropriate categories.
• Uses electronic legal database and case management system to answer general questions from attorneys, etc.
Administration (10%)
• Performs document assembly activities.
• Performs backup functions for Legal Services Manager when he/she is unavailable.
• Assists in answering job related questions.
• Assists in training of unit employees.
• Performs payment and credit functions on files.
Information Management (5%)
• Effectively uses case and expense management systems required for creation, maintenance and disposition of files or other matters in the Litigation Department.
• Follows and complies with business processes and procedures.
Physical Demands
• This position requires the ability to work with close vision (clear vision at 20 inches or less) for extended periods of time.
• This position requires hand and finger dexterity between 66 and 100% of the time.
• This position requires the ability to talk between 66 and 100% of the time.
• This position requires the ability to lift up to 25 pounds between 33 and 66% of the time.
• This position requires the ability to lift up to 50 pounds between 1 and 33% of the time.
Travel Requirements
• This position requires travel up to 5% of the time
Specialized Knowledge and Skills Requirements
• Demonstrated experience providing customer-driven solutions, support or service
• Demonstrated experience performing legal support duties including interacting with members of the judiciary, opposing and co-counsel, clients, and expert and lay witnesses.
• Demonstrated experience with various PC software applications (e.g. Microsoft Office Suites, Internet Explorer, Outlook, Acrobat, FrontPage).
• Demonstrated experience working with confidential documents and situations.
• Demonstrated experience writing and proofreading legal documents for proper grammar and spelling.
• Solid knowledge and understanding of legal procedures, legal terminology, and the judicial system.
• Solid knowledge and understanding of legal ethics rules and the ability to maintain a high level of confidentiality.
Additional Job Information:
• Legal Files and Sharepoint Online experience is helpful.
• Offer to selected candidate will be made contingent on the results of applicable background checks.
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visas) to specialty occupations. Sponsorship will not be considered for this position.
• Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!
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At American Family Insurance, we know how hard our customers and employees work to achieve their dreams. That’s why, for over 90 years, we’ve made it our mission to protect those dreams. It’s all part of who we are and who we’ll always be – innovative, caring, agile, trustworthy, transparent and passionate. We’re a strong, forward-looking company and a proven leader in our industry. And if you’re looking to make a difference, we’re looking for you.
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