Web Developer – Help Center Redesign (Temp, Remote) | AuditBoard

Filled
March 5, 2026
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Job Description

Company: AuditBoard
Location: Remote
Employment Type: Contract / Temp (3–6 months)
Experience: 5+ years required

🏢 About AuditBoard

AuditBoard is a leading audit, risk, ESG, and InfoSec platform, serving over 50% of the Fortune 500, including 7 of the Fortune 10. With $200M ARR and recognition as one of the 500 fastest-growing tech companies in North America (6 years in a row, Deloitte), AuditBoard is customer-obsessed, innovative, and fast-growing.

The company fosters a culture of collaboration, continuous improvement, and grit, empowering team members to create best-in-class SaaS solutions for its clients.

🔑 Role Overview

The Web Developer Contractor will lead the redesign and redevelopment of AuditBoard’s Help Center, focusing on user experience, responsiveness, scalability, and maintainability. This is a project-based remote role for 3–6 months.

You will work closely with stakeholders to translate requirements into a technical and design plan, develop the new Help Center on Zendesk Guide, and ensure a smooth handover to the internal team.

🛠 Responsibilities

  • Lead end-to-end redesign and development of the Help Center.
  • Translate stakeholder requirements into technical specifications and design plans.
  • Build a responsive, mobile-friendly interface within the Zendesk platform.
  • Integrate the Help Center with the existing knowledge base platform.
  • Ensure the site is scalable, maintainable, and optimized for speed and SEO.
  • Conduct testing and quality assurance for a bug-free user experience.
  • Document technical architecture for internal team handover.

✅ Required Skills & Qualifications

  • 5+ years of professional web development experience.
  • Strong expertise in HTML, CSS, JavaScript.
  • Demonstrable experience customizing and building themes in Zendesk Guide.
  • Familiarity with Zendesk curlybars and its coding structure.
  • Strong user-centered design skills with an eye for aesthetics.
  • Experience with API integration.
  • Familiarity with version control systems (e.g., Git).
  • Excellent problem-solving and independent working abilities.
  • Strong communication skills.

🌟 Bonus Qualifications

  • Experience with SEO best practices.
  • Knowledge of accessibility standards (WCAG).

🎯 Project Duration

  • 3–6 months (remote)

🌱 Company Values

  • Customer obsession: Prioritize understanding and solving for customers.
  • Win together: Support team success while achieving personal excellence.
  • Gritty resilience: Thrive in a fast-paced, dynamic environment.
  • Personal improvement: Continuously learn and share insights.
  • Constant innovation: Challenge the status quo and drive improvements.

🎁 Perks & Benefits

  • Launch a career with a fastest-growing SaaS company in North America.
  • $200/month Live Your Best Life (LYBL) stipend for personal enhancement.
  • Flexible remote/hybrid work options, with office perks in Cerritos (US).
  • Comprehensive health coverage (location-based).
  • 401K/pension match, competitive compensation & bonus program.
  • Flexible vacation (US exempt/CA) or 25 days (UK).
  • Birthday & volunteering time off.
  • Employee resource groups & company events.