Web Developer – Help Center Redesign (Temp, Remote)

Filled
March 5, 2026
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Job Description

Company: AuditBoard
Location: Remote
Contract Type: Project-based (3–6 months)

🔹 About AuditBoard

AuditBoard is a leading audit, risk, ESG, and InfoSec platform used by more than 50% of the Fortune 500, including 7 of the Fortune 10. Recognized as one of North America’s 500 fastest-growing tech companies (Deloitte), AuditBoard is top-rated on G2.com and Gartner Peer Insights.

The company prides itself on innovation, collaboration, and customer obsession, delivering a highly scalable and user-friendly platform.

🛠 Role Overview

We are looking for a skilled Web Developer Contractor to lead the redesign and redevelopment of our customer-facing Help Center. This role requires hands-on expertise in front-end development, UX, and Zendesk customization.

Key Highlights:

  • Project-based contract (3–6 months)
  • Remote role
  • Direct impact on the customer experience for a large enterprise SaaS platform

🔹 Key Responsibilities

  • Lead end-to-end redesign and development of the Help Center.
  • Work with stakeholders to gather requirements and translate them into a technical and design plan.
  • Build a responsive, mobile-friendly interface in the Zendesk platform.
  • Integrate with the existing knowledge base platform.
  • Ensure scalability and maintainability of the Help Center.
  • Optimize site performance, loading times, and SEO.
  • Conduct testing and quality assurance to deliver a bug-free experience.
  • Document the technical architecture and provide a handover to internal teams.

✅ Required Skills & Qualifications

  • 5+ years of professional web development experience.
  • Expertise in HTML, CSS, JavaScript.
  • Experience customizing and building Zendesk Guide themes.
  • Familiarity with Zendesk curlybars and coding structure.
  • Strong understanding of user-centered design and visual aesthetics.
  • Experience with API integration.
  • Familiarity with version control systems (e.g., Git).
  • Strong problem-solving skills and ability to work independently.
  • Excellent communication skills.

🌟 Bonus Skills

  • Knowledge of SEO best practices.
  • Familiarity with WCAG accessibility standards.

💼 Project & Work Details

  • Duration: 3–6 months
  • Location: Remote
  • Interaction with stakeholders, QA teams, and internal developers

💎 Company Values

  • Customer Obsession: Focus on understanding and delivering for customers.
  • Win Together: Collaborate and support team success.
  • Gritty Resilience: Adapt to fast-paced environments.
  • Personal Improvement: Continuous learning and feedback-driven growth.
  • Constant Innovation: Challenge the status quo and drive improvements.

🎁 Perks & Benefits

  • Launch a career at a fastest-growing SaaS company.
  • $200/month LYBL stipend for personal enhancement.
  • Remote/hybrid work options and office lunches in Cerritos.
  • Comprehensive health coverage (US & UK).
  • 401K/pension match.
  • Competitive compensation and bonus program.
  • Flexible vacation & birthday/volunteering leave.
  • Employee resource groups and team-wide events.