Web Content Developer
FilledJob Description
Web Content Developer
At Bluebeam, we create smart software solutions that make construction sites more efficient, connected and safe, while improving the lives of Architecture, Engineering, and Construction professionals everywhere. We take a customer-focused approach in all we do and believe in building the best solutions together. Bluebeam is a highly collaborative environment that encourages our employees to blaze new trails with thoughtful ingenuity, to never shy away from challenges, and to work hard and have fun doing it. Together, we’re building a better life for those who build our world. 
About Your Role
The Technical Support Documentation team is in search of a Web Developer to design, develop and manage the Bluebeam Support site and help us continue to expand the supportability of Bluebeam globally. Our team develops and maintains Bluebeam’s online support website at support.bluebeam.com and the 12 localized versions of the site (all powered by WordPress).
What you’ll do: 
• Play a critical role in site redesigns and re-platforming projects
• Collaborate with designers to further develop and improve the design and functionality of the site.
• Assess UI/UX designs for technical feasibility
• Advise technical writers on the best way to fulfill documentation needs
• Monitor team chat for issues and respond to them
• Edit and publish new articles on the site and assist in expanding it globally
• Help identify areas of improvements in the code base
• Implement updates to responsive websites and emails, using HTML, CSS, and JavaScript
• Communicate with, and provide assistance to technical writers, support representatives, engineers, designers, and managers as required
• Set up and manage forms connected to our Salesforce database
• Ensure plugins integrate seamlessly
• Work within existing brand guidelines
• Work closely with the Localization team to help localize pages and support content
What we’d like to see in you:
• Excellent writing and communication skills
• Multiple years of front-end experience working on teams designing, building, and debugging websites
• Strong proficiency in HTML, CSS, JavaScript, and responsive web design
• Significant experience with WordPress (basic PHP, managing multi-sites, plugins etc.)
• Experience with WP Engine or similar hosting service
• Experience with search engines
• Curiosity to iterate and improve on solutions
• Motivation to understand the business, our users, their requirements, and to deliver results
• Passion for continued learning and a track record of picking up new technologies and skills
Nice to haves:
• Experience designing with a WordPress page builder plugin (WP Bakery, Visual Composer, Elementor, Advanced Custom Fields, etc.)
• Experience using CSS frameworks (like Bootstrap, Tailwind CSS)
• Salesforce Communities and Salesforce Knowledge experience
• Experience with Salesforce Web-to-Case forms
• Customer service experience
• Documentation experience
• Experience working with localization tools to manage multi-language websites
• Front-end web development certifications
• UX experience or certifications
Some software and tools we use:
• WordPress
• Figma
• Jira & Confluence
• Slack
• Smartsheet
• Smartling (used to automate, manage, and translate website content to multiple languages)
• SearchUnify
If you think we just described you, please send us the following:
• Resume
• A portfolio of your work
• Optional: A cover letter that reflects your personality and specific interest in this role and Bluebeam 
What We Offer
• People-focused, entrepreneurial start-up culture with the backing of a stable, global, corporate entity – Nemetschek
• Competitive compensation and benefits package (medical, dental, education reimbursement, 401k, wellness resources)
• Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs
• You will have the opportunity for continuous professional development
About Bluebeam
The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying job sites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 2.2 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany, and the UK.
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