Virtual Customer Support Associate job in Amazon Company

Job Description

Job Title: Virtual Customer Support Associate – Amazon (Remote Work from Home)

Location: Remote (India)
Job Type: Full-Time / Part-Time
Experience Level: Entry-Level / Freshers Welcome
Salary: ₹20,000 – ₹32,000/month (based on shift and experience)
Job Overview

Amazon is hiring Virtual Customer Support Associates to deliver exceptional service to millions of customers. This work-from-home position is ideal for individuals who are tech-savvy, customer-focused, and looking to start or grow their career with one of the worlds top companies.
Key Responsibilities
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Interact with Amazon customers via phone, chat, or email
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Resolve queries related to orders, payments, returns, and account issues
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Maintain accurate records of customer interactions
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Follow standard operating procedures (SOPs) and escalate complex issues when needed
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Ensure high customer satisfaction and timely resolution of all concerns
• Qualifications & Requirements
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Minimum qualification: 12th Pass (Graduation preferred)
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Excellent verbal and written communication skills in English
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Basic computer knowledge and typing skills
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Strong problem-solving abilities and customer-first mindset
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Ability to work flexible shifts, including weekends and night shifts
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Reliable internet connection (minimum 20 Mbps) and quiet workspace at home
• Benefits
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Permanent remote job opportunity with Amazon
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Paid virtual training and onboarding
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Competitive salary with incentives and bonuses
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Health insurance, internet reimbursement, and paid time off
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Career growth opportunities within Amazon departments
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Employee discounts on Amazon products and services
• How to Apply

Interested candidates should submit:
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Updated resume
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Active email ID and contact number
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Preferred shift and language preferences (if applicable)
• Shortlisted applicants will be invited to complete an online assessment and virtual interview.