Telesales Caller Job From Home – Flipkart

Filled
February 20, 2026

Job Description

Job Summary
As a Telesales Caller at Flipkart, you will play a key role in customer outreach and sales growth while working from the comfort of your home. This remote position involves engaging with potential customers over the phone, promoting a wide range of products and services, and achieving sales targets. The ideal candidate should have strong communication skills, a customer-focused approach, and a passion for sales.

Key Responsibilities

  • Initiate outbound calls to potential customers and generate leads for Flipkart products.
  • Clearly communicate product features, benefits, and offers to prospective buyers.
  • Handle customer inquiries, resolve issues, and ensure high satisfaction levels.
  • Maintain accurate records of interactions in the CRM system.
  • Meet or exceed daily, weekly, and monthly sales targets.
  • Collaborate with the sales team to improve performance strategies.
  • Stay updated on product knowledge and industry trends.
  • Participate in training sessions and team meetings.

Required Skills & Qualifications

  • High school diploma or equivalent (Bachelor’s degree preferred).
  • Experience in telesales, telemarketing, or customer service is an advantage.
  • Excellent verbal communication skills in English (regional languages are a plus).
  • Basic knowledge of CRM tools and Microsoft Office.
  • Strong persuasion and negotiation skills.
  • Ability to work independently and manage time efficiently.
  • Result-oriented mindset with attention to detail.

Experience

  • Minimum 1 year of telesales or customer service experience preferred.
  • Freshers with strong communication skills may also apply.
  • E-commerce or retail sales experience is a plus.

Working Hours

  • Flexible shifts available to suit different schedules.
  • Minimum availability of 40 hours per week required.

Knowledge, Skills & Abilities

  • Understanding of sales techniques and customer engagement strategies.
  • Ability to handle rejection while maintaining a positive attitude.
  • Good listening skills to identify customer needs.
  • Analytical ability to tailor sales pitches effectively.

Benefits

  • Competitive salary with performance-based incentives.
  • Work-from-home flexibility for better work–life balance.
  • Training and professional development programs.
  • Employee discounts on Flipkart products.
  • Health insurance and additional benefits.

Why Join Flipkart?

Flipkart is one of India’s leading e-commerce companies, known for innovation and customer satisfaction. By joining the team, you will experience a supportive work culture that encourages growth, learning, and career advancement.