Sr. Instructional Designer – Advertiser Support

Job Description

Employer: Amazon Advertising LLC
Locations: Seattle, WA | New York, NY | USA
Job ID: 2868080
Employment Type: Full-Time

Job Summary

Amazon Advertising is seeking a Sr. Instructional Designer to join our Advertiser Support team. You’ll design and develop dynamic learning experiences that build the skills of programmatic support specialists and managers, helping advertisers—from small businesses to global agencies—maximize their marketing impact.

This role involves end-to-end learning design, from needs analysis through implementation and reporting, with a focus on behavioral outcomes, scalability, and measurable performance improvement.

Key Responsibilities

• Collaborate with business stakeholders and agency customers to identify learning needs.
• Design innovative, outcomes-focused learning solutions using advanced multimedia tools.
• Develop sophisticated eLearning content with tools such as Captivate, Articulate, Adobe Creative Suite, and others.
• Analyze performance gaps and propose learning interventions.
• Contribute to process improvements to minimize recurring learning needs.
• Mentor junior instructional designers and share best practices.
• Partner with senior leadership to report learning outcomes and program impact.

Basic Qualifications

• 5+ years of experience developing learning content for sales, advertising, or media professionals.
• 5+ years designing advanced eLearning programs.
• Strong knowledge of adult learning theory and its application to human performance.
• Experience using data and measurement to drive learning interventions.
• Experience working with senior leaders to implement learning programs.
• Experience managing learning content in a LMS.
• Demonstrated ability to mentor team members.

Preferred Qualifications

• In-depth knowledge of online advertising.
• Graduate degree in Instructional Design, Adult Learning, or related field.
• Ability to influence peers and leaders to achieve learning outcomes.

Compensation & Benefits

• Base Pay: $127,100 – $210,300/year (depending on location)
• Total compensation includes equity, sign-on bonuses, and full benefits.
• Comprehensive benefits package: medical, dental, vision, 401(k) matching, parental leave, wellness programs, and more.
• Inclusive, collaborative work culture focused on learning, growth, and innovation.

About the Team

The Advertiser Support team provides robust customer service for advertisers globally. Team members resolve daily issues while offering strategic advice to maximize client advertising ROI. You’ll collaborate with a highly engaged, results-driven team that values innovation, learning, and collaboration.