Sr. Cloud Enterprise Technical Manager, National Security – ES US-ADC

Filled
February 11, 2026
Apply Now

Job Description

🏢 Company: Amazon Web Services (AWS)
📍 Locations: St. Louis, MO | Arlington, VA | Herndon, VA
💼 Employment Type: Full-Time
💰 Salary Range: $153,600 – $207,800 USD Annually + Sign-On Bonus + RSUs
🛂 Clearance Required: Active TS/SCI with Polygraph (US Citizen Only)
✈️ Travel Requirement: 10% or more as needed

🌟 About the Role

Amazon Web Services (AWS) Enterprise Support is seeking a Senior Cloud Enterprise Technical Manager (Sr. Technical Account Manager – TAM) to support National Security customers.

This is not a sales role. Instead, you will serve as a strategic technical advisor and trusted cloud expert, helping customers maximize value from AWS technologies across mission-critical environments.

You will work closely with senior leadership, engineering teams, and operational stakeholders to ensure secure, scalable, and high-performing AWS solutions.

🚀 Key Responsibilities

  • Act as the primary technical advisor and “voice of the customer” for National Security clients
  • Develop and execute cloud adoption strategies across AWS services
  • Guide customers on best practices for:
    • Compute (EC2)
    • Storage (S3)
    • Databases (DynamoDB, RDS)
    • Serverless (Lambda)
    • Containers (ECS/EKS)
    • AI/ML (SageMaker)
    • Security (GuardDuty, Systems Manager)
    • DevOps (CodePipeline)
    • IoT and more
  • Drive discussions with senior leadership on:
    • Incident management
    • Risk mitigation
    • Architecture trade-offs
    • Operational improvements
  • Proactively maintain operational health of AWS environments
  • Support 24×7 mission-critical cloud operations
  • Build strong, long-term customer relationships

🎓 Basic Qualifications

  • 5+ years of technical engineering experience in:
    • Compute / Storage / Networking / CDN
    • Databases / AI/ML
    • DevOps / Big Data / Security
    • Distributed systems environments
  • Bachelor’s Degree in Computer Science, Math, or related field
    (OR 5 years equivalent experience)
  • Experience as a technical lead (internal or customer-facing)
  • Active TS/SCI with Polygraph clearance

⭐ Preferred Qualifications

  • 7+ years of engineering experience across multiple cloud domains
  • Experience in IT operations or 24×7 support environments
  • Strong executive-level communication skills
  • Experience with AWS or other Federal/DoD cloud environments

🌍 Why Join AWS?

🔹 Industry Leader

AWS is the world’s most comprehensive and widely adopted cloud platform.

🔹 Career Growth & Mentorship

Continuous learning, knowledge sharing, and career advancement support.

🔹 Inclusive Culture

Employee-led affinity groups and diversity initiatives like CORE and AmazeCon.

🔹 Work-Life Balance

Flexible culture focused on performance and personal well-being.

💼 Compensation & Benefits

In addition to base salary:

  • Sign-on bonus
  • Restricted Stock Units (RSUs)
  • Medical, Dental & Vision Insurance
  • 401(k) with company match
  • Paid Time Off
  • Parental Leave
  • Adoption & Surrogacy Reimbursement
  • Mental Health & EAP Support

🏛 Equal Opportunity Employer

Amazon is an Equal Opportunity Employer and does not discriminate based on protected veteran status, disability, or other legally protected status.