Specialist – Data Center Operations

Job Description

Company: NTT Global Data Centers

Role Overview

The Specialist – Data Center Operations is responsible for supporting the design, operation, and optimization of mission-critical mechanical systems within data center environments. The role focuses on troubleshooting, root cause analysis, system performance improvement, and collaboration with cross-functional teams to ensure reliability, efficiency, and operational excellence.

This position requires strong knowledge of HVAC, cooling infrastructure, and building control systems used in large-scale critical facilities such as data centers, hospitals, or power plants.

Key Responsibilities

Mechanical Systems & Operations

• Support solutions for mechanical issues arising during design and operation of mission-critical systems.
• Work closely with engineering and operations teams to achieve performance and reliability objectives.
• Assist with commissioning documentation, construction drawings, and test scripts.
• Stay updated with industry best practices and emerging technologies.

Troubleshooting & Root Cause Analysis

• Investigate system performance issues and contribute to Root Cause Analysis (RCA) and Corrective Actions (CA).
• Analyze operational data to identify trends and efficiency improvement opportunities.
• Support optimization initiatives to improve energy efficiency and reliability.

Engineering Calculations & Analysis

• Perform and support:
  • Fluid flow and heat transfer calculations
  • Psychrometric analysis
  • Energy efficiency calculations (kW/Ton, EER, IPLV)
  • Pump and fan performance analysis
• Assist with Computational Fluid Dynamics (CFD) modeling activities.

Controls & Automation

• Develop working knowledge of:
  • Building Management Systems (BMS)
  • PLC-based industrial control systems
  • SCADA and automation networks
  • Data communication protocols and actuator systems

Compliance & Standards

• Apply knowledge of industry standards and regulations including:
  • ASHRAE TC 9.9
  • ASME
  • NFPA
  • OSHA
  • Building and life safety codes
• Support environmental and operational compliance requirements.

Technical Knowledge Areas

• Air-cooled chillers and chilled water systems
• CRAC / CRAH units
• Pumps, valves, piping, and ductwork
• HVAC and air handling systems
• Water treatment systems
• Industrial and domestic water distribution
• Storm and sanitary drainage systems
• Data center containment strategies

Qualifications

Education

• Bachelor’s degree in Mechanical Engineering or related field.
• Professional Engineering certification preferred/required depending on region.

Experience

• Minimum 8 years of experience in:
  • Data centers or mission-critical facilities
  • Large-scale technical operations
• Experience with CFD modeling.
• Familiarity with ASHRAE data center thermal guidelines and PUE concepts.
• Experience managing temperature, humidity, and environmental controls in data centers.

Skills & Attributes

• Strong analytical and problem-solving ability.
• Effective collaboration and communication skills.
• Ability to prioritize work and manage multiple tasks.
• Data analysis and trending capabilities.
• Proficiency in:
  • MS Excel
  • MS Word
  • MS PowerPoint
  • MS Project
  • Outlook

Career Level Expectations

Problem Solving

• Works on moderately complex, non-routine problems requiring analysis of multiple factors.

Accountability

• Operates with limited supervision on day-to-day activities.
• Responsible for meeting performance targets and contributing to operational goals.

Impact

• Primarily impacts short-term team performance with some influence on mid-term operational objectives.

Ideal Candidate Profile

This role is well suited for professionals with backgrounds such as:

• Mechanical Engineer – Data Center Operations
• Critical Facilities Engineer
• HVAC Engineer – Mission Critical Facilities
• Data Center Cooling Specialist
• Facility Operations Engineer