Job Description
📍 Location
Phoenix (likely supporting multiple sites including colocation facilities)
🏢 Role Overview
This is a senior-level IT infrastructure operations position focused on ensuring:
- High availability of business-critical systems
- Secure and compliant data center environments
- Smooth day-to-day operations across multiple facilities
It combines technical expertise + operational leadership.
🎯 Core Responsibilities
🖥️ Operations Management
- Oversee end-to-end data center operations
- Maintain uptime and reliability of IT services
- Manage incidents, outages, and escalations
⚙️ Infrastructure Oversight
- Physical infrastructure (power, cooling, racks, cabling)
- Servers, storage, and network hardware
- Capacity planning and performance monitoring
📊 DCIM & Monitoring
- Use DCIM (Data Center Infrastructure Management) tools
- Track power usage, space utilization, and environmental metrics
- Generate operational reports
🔐 Compliance & Security
- Ensure regulatory and company compliance standards
- Support audits and documentation
- Maintain security policies across sites
👥 Collaboration
- Work with:
- IT teams
- Vendors
- Colocation providers
- Leadership stakeholders
🧠 Skills Required
Technical
- Data center operations experience (5–10+ years typical)
- Infrastructure management
- Monitoring tools / DCIM platforms
- Networking and systems knowledge
- Incident response & root cause analysis
Soft Skills
- Strong communication
- Leadership and coordination
- Problem-solving under pressure
- Decision-making ability
📈 Seniority Level
This is usually above technician level and often equivalent to:
- Senior Engineer
- Operations Lead
- Site Reliability / Infrastructure Lead (depending on company)
You may supervise teams or vendors.
💰 Compensation (Typical US Market)
While not specified, similar roles often range:
- $110k – $160k+ USD/year
- Plus bonuses and benefits
Depends on company size and experience.
🚀 Career Path
Possible progression:
- Data Center Operations Manager
- Infrastructure Manager
- Director of Data Center Operations
- Cloud / Platform Engineering leadership
✅ Ideal Candidate Profile
Good fit if someone:
- Has strong hands-on infrastructure experience
- Wants leadership responsibilities
- Enjoys solving large-scale operational problems
- Can coordinate across multiple sites