Online Help Desk Associate – Work from Home (No Experience Required)

Job Description

Job Type: Remote | Full-Time / Part-Time Available
Salary: ₹8,000 – ₹12,000 (Performance-Based)
Location: Open to candidates across India

About the Role

We are seeking a proactive and customer-friendly Online Help Desk Associate to provide virtual support to clients and customers. This is an excellent opportunity for individuals with no prior experience who are eager to learn and build a career in customer service. Comprehensive training will be provided to help you succeed.

Key Responsibilities

• Respond to customer queries via chat, email, or calls.
• Provide assistance with basic troubleshooting and inquiries.
• Maintain accurate records of customer interactions using provided tools.
• Guide customers through step-by-step solutions.
• Collaborate with the team to enhance service efficiency.

Requirements

• Good communication skills in English and Hindi (additional languages are a plus).
• Basic knowledge of computers and the internet.
• Ability to handle customer queries with patience and professionalism.
• Self-motivated and willing to learn.
• A laptop or desktop with a stable internet connection.

Why Join Us

• No prior experience required – complete training will be provided.
• Work from home with flexible hours.
• Performance-based incentives and opportunities for growth.
• Gain valuable customer service skills for future career development.