IT Support Specialist – Work in Singapore, Open for Indian Talent

Job Description

Job Summary

The Elite Job is seeking a skilled IT Support Specialist to join our dynamic team in Singapore. The ideal candidate will be responsible for providing technical support, troubleshooting IT-related issues, and ensuring the smooth operation of computer systems and networks. This role requires strong problem-solving skills, excellent customer service, and the ability to work in a fast-paced environment.
Key Responsibilities
• *

Provide first-level and second-level IT support for hardware, software, and network-related issues.
• *

Diagnose and resolve technical issues related to desktops, laptops, printers, and mobile devices.
• *

Install, configure, and maintain operating systems and software applications.
• *

Monitor and manage IT infrastructure, including servers, networks, and cloud-based systems.
• *

Assist in IT security management by implementing antivirus solutions, firewalls, and system updates.
• *

Maintain documentation of IT assets, configurations, and troubleshooting procedures.
• *

Collaborate with other IT team members to improve system efficiency and automation.
• *

Provide technical training and support to employees on IT systems and best practices.
• *

Assist with IT procurement, vendor management, and inventory tracking.
• *

Perform routine system audits, backups, and disaster recovery procedures.
• Required Skills and Qualifications
• *

Bachelors degree in Information Technology, Computer Science, or a related field.
• *

Minimum 2-5 years of IT support experience.
• *

Strong knowledge of Windows, MacOS, and Linux operating systems.
• *

Experience with Microsoft Office 365, Active Directory, and networking protocols.
• *

Familiarity with IT security principles and troubleshooting methodologies.
• *

Proficiency in diagnosing and repairing hardware/software issues.
• *

Excellent problem-solving and analytical skills.
• *

Strong communication and interpersonal skills.
• *

Ability to work independently and collaboratively in a team environment.
• *

Certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), Cisco CCNA are a plus.
• Experience
• *

2-5 years of hands-on experience in IT support, technical troubleshooting, and system administration.
• *

Prior experience working in multinational corporations (MNCs) or IT service companies preferred.
• Working Hours
• *

Monday to Friday, 9:00 AM – 6:00 PM (Singapore Time)
• *

Occasional on-call support or weekend work may be required for system maintenance.
• Knowledge, Skills, and Abilities
• *

Strong understanding of IT infrastructure, including LAN/WAN, VPNs, and cloud solutions.
• *

Ability to work under pressure and manage multiple IT issues efficiently.
• *

Strong documentation skills and attention to detail.
• *

Proficiency in remote IT support tools and ticketing systems.
• Benefits
• *

Competitive salary package based on experience and qualifications.
• *

Work visa sponsorship and relocation assistance for Indian candidates.
• *

Comprehensive health insurance and wellness programs.
• *

Professional development opportunities, including IT certifications and training.
• *

Collaborative and inclusive work culture.
• Why Join Us?
• *

Opportunity to work in a leading tech environment in Singapore.
• *

Exposure to advanced IT solutions and career growth opportunities.
• *

Be part of a company that values innovation, teamwork, and professional excellence.
• How to Apply

Interested candidates can submit their updated resume and a cover letter detailing their experience and technical skills to us. Please mention IT Support Specialist – Singapore in the subject line.

We look forward to having you on our team!