International Chat Support Executive – Non Voice Process

Filled
February 7, 2026
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Job Description

Company: The Elite Job
Location: Remote / Work from Home
Employment Type: Full-Time / Flexible Shifts

Job Summary

The Elite Job is looking for a talented International Chat Support Executive to join our non-voice customer support team. In this role, you will interact with international customers through chat channels, providing timely and accurate solutions while maintaining a professional and empathetic approach.

Key Responsibilities

  • Respond to customer queries and concerns via chat, ensuring timely and accurate resolutions.
  • Provide exceptional support by understanding customer needs and delivering effective solutions.
  • Collaborate with internal teams to escalate and resolve complex issues.
  • Maintain a positive, professional attitude while representing the company.
  • Document customer interactions accurately in CRM systems.

Qualifications & Skills

  • Excellent written communication skills in English.
  • Previous experience in non-voice customer support or related field preferred.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong problem-solving skills and a customer-centric mindset.
  • Familiarity with chat support platforms and CRM tools.

Additional Preferred Qualifications

  • Knowledge of customer handling and complaint resolution.
  • Experience in customer service or technical support roles.
  • Ability to handle high-pressure situations gracefully.

Benefits & Perks

  • Competitive salary with performance-based incentives.
  • Health and wellness benefits.
  • Opportunities for professional development and career growth.
  • Supportive, fun, and collaborative work environment.