Freshers Work From Home Jobs at Flipkart

Filled
February 9, 2026
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Job Description

Job Summary

Flipkart, one of India’s leading e-commerce companies, is inviting fresh graduates and entry-level candidates to apply for Work From Home opportunities. This role is ideal for individuals who want to start their careers in a fast-growing digital environment while gaining hands-on experience in customer operations and e-commerce support.

As a Flipkart Work From Home Associate, you will play a key role in delivering a smooth and satisfying shopping experience to millions of customers across India.

Job Details

  • Company: Flipkart
  • Role: Work From Home Associate / Customer Support
  • Experience: Fresher / Entry-Level
  • Job Type: Full-Time / Part-Time
  • Work Mode: Remote (Work From Home)
  • Industry: E-Commerce / Customer Operations

Key Responsibilities

  • Handle customer inquiries via chat, email, and phone support
  • Resolve customer concerns related to orders, deliveries, refunds, and returns
  • Coordinate with internal teams to improve service quality
  • Track orders, shipments, and return requests efficiently
  • Maintain accurate records of customer interactions and transactions
  • Participate in virtual training sessions and team meetings
  • Follow company policies and customer service guidelines

Required Skills & Qualifications

  • Bachelor’s degree preferred (freshers can apply)
  • Strong verbal and written English communication skills
  • Customer-focused mindset with problem-solving abilities
  • Basic knowledge of computers, internet usage, and email
  • Ability to work independently in a remote environment
  • Willingness to learn new systems and tools
  • Team player with a positive attitude

Experience

  • No prior experience required
  • Freshers and recent graduates are welcome
  • Any experience in customer support or e-commerce is a plus but not mandatory

Knowledge, Skills & Abilities

  • Familiarity with online shopping platforms (preferred, not required)
  • Good time-management and multitasking skills
  • Attention to detail and accuracy
  • Ability to handle workload pressure calmly
  • Openness to feedback and continuous improvement

Working Hours

  • Flexible working hours
  • Full-time and part-time shifts available
  • Shift schedules discussed during the interview process

Benefits

  • Competitive salary with performance-based incentives
  • 100% Work From Home opportunity
  • Paid training and structured onboarding
  • Employee wellness programs and support resources
  • Career growth and internal job opportunities at Flipkart
  • Exposure to India’s top e-commerce ecosystem

Why Join Flipkart?

Flipkart is committed to nurturing talent and building inclusive career opportunities for freshers. By joining Flipkart, you become part of a forward-thinking organization that values innovation, learning, and customer obsession. This role gives you a strong foundation to grow your career in the e-commerce and technology sector.