Forward Deployed Engineer

Job Description

Build the future of AI agents for the trades.

Sameday AI builds full-service AI agents that answer calls, qualify leads, schedule jobs, and run the back office for home service businesses. We’re growing fast, we’re deeply product-driven, and we integrate directly into the operating systems of the trades—ServiceTitan, FieldRoutes, LeadPerfection, Housecall Pro, and more. Sameday AI is backed by Multiple Tier 1 Venture Capital firms as well as personal investments from popular silicon valley figures such as Nat Friedman and Daniel Gross.

We’re looking for a Forward Deployed Engineer who can own mission-critical customer deployments, solve hard integration challenges, and work directly with founders, enterprise partners, and high-scale customers. This is a hybrid role that blends senior engineering, solutions architecture, and customer-facing problem solving. If you like shipping real things that matter—and you want to work with a tiny team that moves insanely fast—this is it.

What You’ll Do
• Lead customer deployments end-to-end. Own the technical implementation for new logos and major enterprise accounts—config, integrations, debugging, data flows, and agent behavior.
• Integrate deeply with customer systems. Work with ServiceTitan, FieldRoutes, Housecall Pro and other CRMs/OSPs using Python, REST, GraphQL, webhooks, and custom tooling.
• Instrument and scale AI agents. Deploy and tune our adaptive persona policies, Pydantic-validated tool calls, call flows, and retrieval layers.
• Be the technical point of contact. Join customer calls with owners, COOs, and revenue leaders. Translate business goals into the right implementation.
• Solve messy real-world problems. Fix the “unknown unknowns,” especially the ones happening in production (call routing, scheduling mismatches, data weirdness, etc).
• Influence the core product. You’ll work closely with our founders and engineering team to drive new features based on customer problems you uncover.
• Create repeatable playbooks. Turn one-off fixes into processes, tools, and automations that help us scale.

What You Bring
• Strong engineering fundamentals. Python is ideal. Experience working across APIs, webhooks, data models, and distributed systems.
• You love solving problems with customers. You’re comfortable talking to owners and operators and asking good questions.
• Bias for action. We ship fast and expect everyone to own outcomes.
• You enjoy ambiguity. Most of your work will be integrating AI agents into environments that have quirks—old data, inconsistent flows, edge cases, etc.
• Experience with SaaS or integrations. Bonus if you’ve worked with scheduling systems, CRMs, or AI platforms.
• High standards. We take pride in clean configs, predictable behavior, and dependable systems.

Why This Role Matters

Sameday AI is quickly becoming the System of Action for the trades. A Forward Deployed Engineer is the connective tissue between:
• the real world of plumbing, HVAC, electrical, pest, and roofing workflows
• the AI agents that run those workflows
• and the internal product team building the next generation of those agents

You ensure our biggest customers deploy fast, stay live, and get the “wow” moments that drive revenue expansion.

Your work directly impacts ARR, NRR, and retention. You’ll see the outcome of your work within days—sometimes minutes.

Why Join Sameday AI
• We’re growing extremely fast (Hyper-growth) with industry-leading retention and margins.
• You’ll work with a tiny, elite engineering team shipping at true startup speed.
• You’ll get meaningful ownership over the core product and customer outcomes.
• You’ll help build the playbooks for how AI gets deployed in the trades.
• Your work genuinely matters to thousands of businesses and millions of homeowners.

Compensation

$95,000 to $135,000 + Bonuses

Full health, dental, and vision benefits

Life Insurance

Generous PTO

Location

In-office (Utah) + Travel to customer locations.