Job Description
Flipkart is offering Work From Home opportunities for freshers who want to start their career in customer service and e-commerce operations. This role is suitable for candidates with good communication skills and basic computer knowledge, even without prior experience.
📌 Job Role: Work From Home Associate (Freshers)
🧾 Key Responsibilities
- Respond to customer queries via chat, email, and phone professionally.
- Help customers with product details, order tracking, returns, and issue resolution.
- Maintain high customer satisfaction standards.
- Coordinate with team members for complex problem solving.
- Stay updated on company policies and product knowledge.
- Participate in training and skill development programs.
🎓 Required Skills & Qualifications
- Good communication skills in English (Hindi/regional language is a plus).
- Basic computer and internet knowledge.
- Problem-solving ability and attention to detail.
- Ability to work independently from home.
- Positive attitude and willingness to learn.
✅ Experience:
- Freshers can apply (no experience required).
- Internship or part-time customer service experience is a bonus.
⏰ Working Hours
- Flexible shifts (may include weekends or holidays).
- Rotational schedule depending on business needs.
💰 Benefits
- Competitive salary + performance incentives.
- Work from home flexibility.
- Training and onboarding support.
- Career growth opportunities.
- Employee wellness programs.
⭐ Why Join
- Work with one of India’s top e-commerce companies.
- Gain valuable experience in customer support & digital retail.
- Remote work convenience with professional growth.
⚠️ Important (Avoid Job Scams)
Many fake recruiters use Flipkart’s name. Always:
- Apply through the official Flipkart careers website.
- Never pay registration or joining fees.
- Verify recruiter email domain.