Flipkart Careers – Freshers work from home Jobs

Filled
February 20, 2026
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Job Description

Job Summary

Flipkart is seeking motivated and enthusiastic freshers to join the team as Work From Home Associates. In this role, you will contribute to delivering excellent customer experiences while working remotely. This opportunity is ideal for candidates who want to start their career in the e-commerce industry and develop professional skills in a fast-paced environment.

Job Details

  • Position: Work From Home Associate
  • Company: Flipkart
  • Job Type: Full-Time / Part-Time (as per availability)
  • Work Mode: Remote (Work From Home)
  • Experience: Freshers can apply
  • Shift: Flexible / Rotational (including weekends if required)

Key Responsibilities

Customer Support

  • Respond to customer queries via chat, email, and phone
  • Provide product information, order tracking, and return assistance

Issue Resolution

  • Troubleshoot customer concerns and provide solutions
  • Escalate complex issues when necessary

Customer Experience

  • Maintain high satisfaction ratings through professional communication
  • Ensure timely responses and accurate support

Team Collaboration

  • Coordinate with team members to resolve customer cases
  • Share feedback for process improvements

Learning & Development

  • Participate in training programs
  • Stay updated with company policies and product knowledge

Required Skills

  • Excellent English communication skills (verbal & written)
  • Basic computer knowledge and internet usage
  • Strong problem-solving ability
  • Time management and multitasking skills
  • Positive attitude and willingness to learn

Eligibility Criteria

  • Minimum 12th Pass / Graduate
  • Freshers are welcome
  • Customer service internship or part-time experience is a plus (not mandatory)

Working Hours

  • Flexible shifts
  • Candidates should be open to weekend or holiday shifts if required

Benefits

  • Competitive salary with performance incentives
  • Work from home flexibility
  • Training and onboarding support
  • Career growth opportunities
  • Employee wellness programs

Why Join Flipkart?

Flipkart is one of India’s leading e-commerce companies known for innovation, growth opportunities, and employee-friendly culture. Joining Flipkart gives you exposure to the digital retail industry and helps build a strong career foundation.