Entry-Level Remote Online Chat Support Agent

Filled
December 2, 2025

Job Description

Entry-Level Remote Online Chat Support Agent
Location: Work From Home (Remote – PAN India)

We are hiring Online Chat Support Agents for remote positions open to freshers and entry-level candidates. This is a great opportunity to work from home, helping customers via live chat and email — no phone calls involved.
Key Responsibilities
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Respond to customer queries through live chat and email in a timely and professional manner
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Assist with order status, returns, technical issues, and general product information
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Escalate complex issues to the appropriate departments
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Maintain clear and accurate records of each interaction
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Follow company communication guidelines and protocols
• Who Can Apply?
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12th Pass or Graduate (any stream)
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Freshers are welcome – full training will be provided
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Good written communication skills in English
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Basic computer literacy and ability to navigate online tools
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Must have a laptop/desktop with internet connection
• Job Details
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Job Type: Full-time / Part-time (Remote)
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Pay: ₹12,000 – ₹18,000 per month (depending on hours and shift)
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Shift: Day and Night Shifts (rotational shifts may apply)
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Location: Work From Home (PAN India)
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Benefits: Paid training, incentives, yearly bonus
• Why Join?
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100% non-voice process – chat and email only
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Flexible remote work setup
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Suitable for freshers or those re-entering the workforce
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Work with a supportive and professional team
• Apply now and kickstart your remote support career with a trusted digital team!

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