DCEO Cluster Manager – AWS Data Center Operations

Filled
February 11, 2026
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Job Description

Location: Canton, MS (JAN Cluster)
Salary Range: $137,900 – $229,100 annually

About AWS Infrastructure Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In short, we keep the cloud running.

We support the servers, storage, networking, power, and cooling systems that enable customers—from startups to Global 500 companies—to innovate without interruption. Our mission demands operational excellence, technical depth, and uncompromising standards for safety, reliability, and performance.

About the Role

The DCEO Cluster Manager is one of the most senior leadership roles within the Canton (JAN) cluster. This position is ultimately responsible for the performance, reliability, cost management, and operational excellence of multiple AWS data centers.

You will lead a large organization of Facility Managers, Area Managers, Chief Engineers, and technical teams responsible for mission-critical Mechanical, Electrical, and Plumbing (MEP) infrastructure. You will serve as the primary escalation point for all facility-related issues and act as the technical leader supporting regional leadership.

This is a highly visible role requiring both strategic leadership and the willingness to dive deep into operational details when necessary.

What You’ll Own

  • 100% service uptime across your assigned cluster
  • Overall safety, availability, and reliability of critical infrastructure
  • OPEX and CAPEX cost management
  • Vendor and contractor performance management
  • Organizational design and leadership development
  • Energy efficiency initiatives and sustainability efforts

Key Responsibilities

Leadership & Organizational Management

  • Hire, develop, and lead Facility Managers, Area Managers, Chief Engineers, and technicians
  • Build a sustainable and scalable organizational structure
  • Mentor and develop high-performing technical leaders
  • Drive hiring strategy and participate in recruiting initiatives

Operations & Reliability

  • Oversee preventive and corrective maintenance of critical MEP infrastructure
  • Manage incident response, root cause analysis, and resolution
  • Lead availability reviews and weekly operational reporting
  • Ensure compliance with established practices, safety standards, and procedures
  • Own continuous improvement of operational processes and tools

Technical Oversight

  • Lead operations of mission-critical systems including:
    • Generators, switchgear, UPS, ATS, PDUs
    • Transformers and feeders
    • Chillers, pumps, AHUs, CRAC units
  • Support capacity planning and infrastructure scaling
  • Partner with engineering, real estate, construction, and business development teams

Vendor & Stakeholder Management

  • Manage colocation service providers and ensure SLA compliance
  • Oversee RFPs, bidding, change orders, RFIs, and quality control processes
  • Represent JAN Data Center Engineering Operations in global initiatives
  • Implement global standards and initiatives locally

Basic Qualifications

  • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field
  • 2+ years of management experience
  • 4+ years of general contractor and vendor management experience (RFPs, bidding, change orders, RFI tracking, quality control)
  • Experience hiring, developing, and leading technical teams
  • Strong knowledge of critical data center systems:
    • Generators, UPS, ATS, PDUs, transformers
    • Chillers, pumps, AHUs, CRAC units

Preferred Qualifications

  • Knowledge of building codes and regulations (NFPA, NEC, OSHA, Life Safety, BOCA)
  • Experience leading mission-critical operations
  • Experience managing large-scale technical operations or compute farms
  • Familiarity with Lean, Kaizen, or Six Sigma methodologies

Why AWS

  • Lead one of the fastest-growing AWS regions (Canton/JAN)
  • Operate at massive scale with global impact
  • Collaborate across global infrastructure teams
  • Drive sustainability and energy efficiency initiatives
  • Benefit from mentorship, leadership development, and career growth

Total compensation may include:

  • Competitive base salary
  • Sign-on bonuses
  • Restricted Stock Units (RSUs)
  • Comprehensive health coverage
  • 401(k) with company match
  • PTO and parental leave