Data Entry Customer Service Representative – Remote (Aetna, CVS Health)

Filled
February 10, 2026
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Job Description

Employer: Aetna, a CVS Health company
Location: United States – Work From Home
Employment Type: Full-Time / Part-Time
Salary: $25/hour

About the Role

Aetna is seeking detail-oriented and customer-focused individuals to join our team as Data Entry Customer Service Representatives. This remote position allows you to work from home while supporting Aetna’s mission of delivering exceptional healthcare services.

You will play a key role in maintaining accurate customer and policy information while providing top-notch support to members.

Key Responsibilities

  • Accurately input, update, and maintain customer and policy data in company databases.
  • Respond professionally to customer inquiries via phone, email, or chat.
  • Assist customers with questions about accounts, claims, and policies.
  • Verify and validate data to ensure accuracy and compliance with company standards.
  • Identify and escalate system issues or customer concerns to the appropriate department.
  • Maintain strict confidentiality of sensitive customer information.

Required Skills & Qualifications

  • High school diploma or equivalent.
  • Strong typing and data entry skills with high accuracy.
  • Excellent verbal and written communication skills.
  • Basic computer proficiency (Microsoft Office, email platforms).
  • Reliable internet connection and a dedicated workspace for remote work.
  • Strong problem-solving and multitasking abilities.

Preferred Qualifications

  • Prior experience in customer service, data entry, or healthcare administration is a plus.
  • Positive, team-oriented attitude with ability to work independently.

Benefits

  • Competitive Pay: $25/hour with growth opportunities.
  • Flexible Scheduling: Choose shifts that suit your availability.
  • Remote Work: Work from the comfort of your home.
  • Comprehensive Training: Full training provided to ensure success.
  • Career Advancement: Opportunities to grow within the company.
  • Employee Benefits: Access to healthcare, wellness programs, and more (eligibility may vary).