Job Description
Company: Amazon Web Services (Amazon Data Services India Pvt. Ltd.)
Department: Data Center Operations
Location: Multiple locations across India (to be discussed)
Shift: 24×7 rotational shifts
Role Overview
Data Center Operations designs, installs, and maintains one of the world’s largest cloud computing infrastructures. As a Data Centre Linux & Hardware Engineer, you will be part of the operations team responsible for maintaining the reliability, scalability, and operational stability of AWS data center environments in India.
This is a hands-on technical role involving server hardware, Linux systems, networking troubleshooting, and infrastructure maintenance within large-scale, high-density data center facilities.
Key Responsibilities
Infrastructure & Hardware Operations
- Install, rack, and configure servers and related hardware equipment.
- Perform hardware break-fix, diagnostics, and component replacements.
- Troubleshoot server, storage, and network connectivity issues.
- Respond to operational incidents impacting infrastructure stability.
Linux & Systems Support
- Support Linux-based systems and data center environments.
- Execute maintenance tasks and operational workflows through ticketing systems.
- Participate in change management and scheduled maintenance activities.
Operations & Incident Management
- Meet SLAs for assigned trouble tickets and service requests.
- Act as a primary technical contact for internal teams and external vendors.
- Perform on-call duties and participate in incident response.
- Contribute to root cause analysis and process improvements.
Documentation & Continuous Improvement
- Maintain technical documentation and operational procedures.
- Participate in team meetings for performance metrics and improvement initiatives.
- Support training and mentoring of junior technicians (for experienced hires).
Work Environment
- Physical activities including lifting equipment up to ~20 kg.
- Working in confined spaces or elevated locations while following safety protocols.
- Rotational shift operations supporting 24×7 data center availability.
Basic Qualifications
- 2+ years of computer hardware troubleshooting and repair experience.
- 1+ year of networking experience.
- High school diploma or equivalent.
Preferred Qualifications
- Experience supporting customers during technical issue resolution.
- Ability to operate efficiently in high-pressure environments.
- Experience in data center or IT infrastructure environments (preferred).
Ideal Candidate Profile
- Strong hands-on skills with Linux, servers, and networking hardware.
- Passion for infrastructure technology and cloud computing.
- Ability to work in mission-critical environments with high reliability requirements.
- Good communication and teamwork skills.
If you want, I can also help you with:
✅ Expected salary range in India for this role
✅ Resume tailored for AWS Data Center roles
✅ Interview preparation questions (Linux + Hardware + Networking)