Job Description

🏢 Company Overview

This role is with Reboot Monkey, a global IT services provider focused on:

• Remote hands services
• Data center support
• Hardware deployment
• Infrastructure maintenance

They mainly provide contract / freelance technicians to companies that operate data centers.

👨‍🔧 Role Level — Important Insight

This is a:

👉 Mid-level Data Center Technician (Freelance / Contract)

Not entry-level, but also not senior engineering.

You need hands-on skills already.

🧭 Core Purpose of the Role

You act as on-site technical hands for companies that manage data centers remotely.

Your job is to:

• Install hardware
• Fix equipment
• Troubleshoot network issues
• Support remote engineers

This is commonly called:

👉 Smart Hands Technician

🛠️ Key Responsibilities Explained

1️⃣ Hardware Installation

• Rack and stack servers
• Install switches, routers
• Cable management

2️⃣ Troubleshooting

• Diagnose hardware failures
• Replace faulty components
• Resolve connectivity issues

3️⃣ Networking Support

Work with:

• Cisco devices
• Juniper devices
• Firewalls
• Switching infrastructure

This is more networking exposure than many technician roles.

4️⃣ Systems Support

• Linux server troubleshooting
• Windows server management
• Updates and patching

5️⃣ Monitoring & Reporting

• Document work performed
• Report to remote teams
• Maintain logs

6️⃣ Security & Compliance

• Follow access controls
• Ensure hardware integrity
• Maintain operational standards

🎯 Skills Required

Typical skills for success:

• Server hardware knowledge
• Networking basics (VLAN, IP, cabling)
• Linux & Windows administration
• Troubleshooting mindset
• Documentation discipline

Certifications that help:

• CompTIA A+
• Network+
• CCNA
• Linux+

💼 Freelance Nature — Very Important

Unlike AWS roles, this job:

✅ Flexible schedule
✅ Pick your own tickets
✅ No fixed salary
❌ No benefits
❌ No job security

You get paid per task or hourly contract.

This is common in:

• Remote hands industry
• Third-party data center support
• Field engineering companies

💰 Salary / Earnings Estimate (USA)

Freelance technicians typically earn:

• $25 — $60 per hour depending on skill
• Higher for emergency tickets
• Variable income

📊 Comparison With AWS Roles You Posted

Role	Level	Stability	Pay Growth	Difficulty
Freelance Technician	Mid	Low	Medium	Medium
AWS Technician	Mid	High	High	Medium
AWS Controls Tech	Mid-High	High	High	Hard
AWS EOT	Mid	High	High	Medium
Implementation Lead	Senior	High	Very High	Hard

AWS roles have much stronger long-term career growth.

🚀 Career Path From This Role

Possible progression:

Data Center Technician → Senior Technician → Network Engineer → Data Center Engineer → Infrastructure Lead

⭐ Advantage of This Role

Good for:

• Gaining hands-on experience quickly
• Learning real hardware
• Building resume for big companies like:
  • AWS
  • Google
  • Microsoft
  • Equinix

⚠️ Limitation

Freelance roles don’t always provide:

• Structured training
• Promotions
• Certifications
• Career ladder

So many people use it as a stepping stone job.

✅ Reality Check

Compared to your previous roles:

This job is less advanced than AWS Engineering Operations Technician but still valuable experience.

👍 If You Want, I Can Tell You

• Which data center role is easiest to enter from India
• Certifications roadmap for AWS data center jobs
• Salary comparison India vs USA
• Step-by-step path from fresher → AWS engineer