Job Description
Location: Northern Virginia (Ashburn, Chantilly, Dulles, Herndon, Manassas, Sterling, Frederick, MD)
Pay Range: $36.00 – $63.00 per hour
About AWS Infrastructure Services
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we keep the cloud running.
As part of the Data Center Engineering Operations (DCEO) team, you will help maintain and operate critical systems inside some of the world’s most sophisticated and secure data centers. You’ll work alongside industry-leading engineers to ensure 24/7 reliability, safety, and performance.
If you’re passionate about hands-on electrical and mechanical systems and want to work at the forefront of cloud infrastructure, this is your opportunity to make history.
Role Overview
As a Data Center Engineering Operations Technician (EOT), you are the frontline responder for maintaining mission-critical facility equipment. You will perform preventative maintenance, troubleshooting, root cause analysis, and repair across electrical, mechanical, and life safety systems.
You will report to the site Data Center Facility Manager and support one or more locations as needed.
Key Responsibilities
- Conduct daily building rounds to monitor electrical, mechanical, and fire/life safety systems
- Monitor Building Management Systems (BMS) and Electrical Power Management Systems (EPMS)
- Perform rack installations and decommissioning within internal SLAs
- Troubleshoot facility and rack-level events
- Execute preventative maintenance (PM) and perform root cause analysis
- Support contractors and vendors to ensure compliance with safety and operational standards
- Write technical documentation to support change management programs
- Manage daily work requests and execute projects from conception to completion
Equipment You’ll Work With
Electrical Systems:
- Stand-by diesel generators and fuel systems
- 3-phase electrical systems (switchgear, UPS, PDUs)
- Wet cell batteries
Mechanical Systems:
- CRAHU units
- Centrifugal chillers
- Cooling towers
- Air handlers
- Pumps and motors
Additional Systems:
- Fire/life safety equipment
- Building automation systems
- General facilities equipment
Work Schedule Options
Data centers operate 24/7 and require on-site presence.
Option 1: Weekend Rotation
- Sunday – Tuesday + every other Saturday
- Alternating 3-day and 4-day weeks
- 5:30am–6:00pm (Day) OR 5:30pm–6:00am (Night)
Option 2: Weekday Rotation
- Wednesday – Friday + every other Saturday
- Alternating 3-day and 4-day weeks
- 5:30am–6:00pm (Day) OR 5:30pm–6:00am (Night)
Overtime & Pay:
- Time-and-a-half after 40 hours
- 13% additional pay for night shifts (6:00pm–6:00am)
- Up to 60 hours/week maximum
Physical Requirements
- Lift up to 39 lbs independently
- Participate in team lifts over 40 lbs
- Work at heights and on ladders
- Walk uneven terrain
- Bend, twist, kneel, crouch, crawl
- Work in environments requiring hearing protection
Basic Qualifications
- Ability to work shifts longer than 8 hours
- 2+ years of practical experience in electrical, mechanical, HVAC, and/or fire suppression systems
- Ability to work at heights and in physically demanding environments
Preferred Qualifications
- Knowledge of network layout and low-voltage cabling (copper/fiber)
- Data center engineering experience
Why AWS?
- Work in the world’s largest cloud computing environment
- Strong mentorship and career development programs
- Inclusive, diverse team culture
- Emphasis on work-life balance
- Competitive pay plus comprehensive benefits including medical, dental, vision, 401(k), PTO, parental leave, RSUs, and more