Customer Service Representative – Flipkart (Multiple Locations)

Filled
February 20, 2026
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Job Description

Flipkart is hiring Customer Service Representatives across PAN India for Work from Office, Hybrid, and Work From Home roles (depending on availability). This is a good opportunity for freshers and experienced candidates who want to start a career in customer support with a reputed e-commerce company.

📌 Job Details

  • Job Type: Full-time
  • Salary: ₹13,000 – ₹20,000 per month (experience & location based)
  • Locations: Bengaluru, Hyderabad, Pune, Noida, Kolkata, Ahmedabad, Chennai, etc.
  • Work Mode: Office / Hybrid / Remote (role dependent)
  • Schedule: Rotational shifts, 6 days per week
  • Benefits: Incentives, annual bonus, shift allowance (if applicable)

🧾 Key Responsibilities

  • Handle customer queries via phone, chat, or email.
  • Assist with orders, returns, refunds, cancellations, and delivery tracking.
  • Resolve complaints professionally with empathy.
  • Maintain records of customer interactions in internal systems.
  • Coordinate with internal teams for quick issue resolution.

🎓 Qualifications

  • 12th Pass / Graduate (any stream).
  • Good communication skills in English & Hindi (regional language is a plus).
  • Basic computer knowledge and email/CRM familiarity.
  • Freshers can apply (training provided).
  • Positive attitude and ability to work under pressure.

⭐ Why Join

  • Work with one of India’s top e-commerce brands.
  • Structured training and career growth.
  • Multiple location options including Ahmedabad.
  • Employee-friendly work culture.

✅ Important Tip: Many fake job posts use Flipkart name. Always apply through the official careers website or verified HR contact.